One support contract for all services
Adobe Support Agency
Removing the red tape to create a true extension of your company.
Our support model is the perfect way to support ambitious online retailers in a malleable nature with a centralised agreement for all services.
Our support service features:
➔ Positive Competition - Each department pushes for monthly SLA time on your site or project, leading to robust ROI plans based
around enhancing your product.
➔ Flexible Term - Clients can move up or down with regard to their contracted hours with 90 days notice.
➔ No red tape - Re-allocate resources to the department that makes the biggest difference to you under the same contract.
➔ No wasted hours - Carry forward hours from one month to the next.
➔ Quarterly Business Reviews - Keeping us aligned & accountable.
➔ Review Success - Each department pushes for monthly successes on your site or project, leading to creative ROI plans based around enhancing your product.
➔ Collaborative Planning - This is the time to review what has worked and what could be improved as being instrumental in the planning results in far better output.
➔ Board member support - Every QBR will include at least one member of the AYKO board, keeping our leadership teams aligned.
➔ No hidden cost - The quarterly sessions are not chargeable, it’s our commitment to the business and the relationship.
Our support packages.
We have all the certified professionals to ensure you have the right support
One single contract to cover all the services we offer, a true extension of your team