Location: Hybrid / Leeds Office
Job Type: Full Time, 5 days per week. Monday to Friday.
We’re looking for a Digital Account Manager to join our growing team
As a Digital Account/Delivery Manager, you have the responsibility to manage client accounts, and ensure they are receiving a first class service.
A Digital Account Manager Will…
- Want to be part of a high performing team
- Manage relationships with clients
- Be a key point of contact for clients
- Build rapport and credibility with key people
- Resolve issues and remove barriers to success
- Follow the AYKO delivery process to ensure standards are kept consistent across all accounts
- Ensure retainers are managed to protect profitability and change control is in place to manage scope
- Produce and distribute status reports to clients weekly
- Produce and follow a communication plan with clients
- Work across a range of internal departments to assist in proactively identifying opportunities to cross sell services and grow client spend
Here’s what you’ll get in return…
- 22 days holiday + bank holidays
- Extra days holiday for each year worked (uncapped)
- Company pension scheme
- Cashback health scheme with Simply Health
- A clear progression plan with regular appraisals and training sessions
- A clear pathway to help build something exciting
- Training and development budget to undertake third party training and certifications
- Presents on your Birthday, Christmas, work anniversaries and big life events
- Social events
- Quarterly surprise gift boxes
- Employee referral scheme
- Technology scheme
- Cycle to work scheme
- Employee wellbeing and culture at the forefront - excellent office environment!
If you want to be part of the AYKO team and believe that you are the right person for the role, please email hello@ayko.com and have a chat with us to really understand what life’s like here at AYKO and how it is going to change yours.
We can’t wait to hear from you!
Equal Opportunities…
At B2, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religious beliefs or sexual orientation.